EANS-News: USU Product Line Receives Coveted International ITIL Certification from PinkVERIFY

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Möglingen (euro adhoc) - The highly respected ITIL consultancy Pink
Elephant has certified the compatibility of the integrated products
Valuemation, USU KnowledgeCenter and ZIS-System with 12 ITIL v3
processes. With this certification, the Business Service Management
provider USU is now one of the three manufacturers worldwide that
have met the functional and integration requirements to conform to 12
- and more - ITIL v3 processes. After an objective examination
process, USU received the ITIL v3 seal of approval for the product
line Valuemation 3.6 in the following disciplines: Incident, Problem,
Change, Request Fulfillment, Service Portfolio, Service Catalog,
Service Asset & Configuration, Service Level and Financial Management
as well as Knowledge Management and Event and Availability
Management. The following USU products were also certified: In the
category of Knowledge Management, the USU KnowledgeCenter Suite
(Version 4.8); and in the area of Event and Availability Management,
the product ZIS-System 5.3 from the USU subsidiary LeuTek.

The implementation of ITIL service management based on ITIL best
practices has become a critical factor for those enterprises whose
success increasingly depends on IT technology. This is why all larger
companies have come to have their IT processes conform to ITIL best
practices. PinkVERIFYTM is the only worldwide independent
certification program that recognizes software solutions for their
ability to provide sustained support for ITIL version 3 core
processes. After a comprehensive process of validation, the experts
at Pink Elephant concluded that the USU products had demonstrated
absolute, unrestricted compatibility with ITIL v3 processes.

Valuemation is a modular, integrated suite of standard products for
business service management (BSM). The suite links mission-critical
IT applications, organizational structures, interfaces and
technologies with business processes to ensure efficient use of
enterprise resources. Recent studies conducted by international
market research companies such as Forrester, Gartner and ECPweb.com
have all rated USU as one of the world´s leading solution providers
in the key BSM areas of IT Asset Management, Configuration Management
and IT Service Management.

"ITIL helps to further strengthen the role IT plays in creating added
value for business. That´s why the ITIL v3 certification by Pink
Elephant is such an important milestone for us. This comprehensive
certification truly underscores the correctness of our strategic
alignment as an international software provider for business service
management," stated Bernhard Oberschmidt, CEO and spokesperson for
the Board of Management of USU AG

About USU

USU is the leading European vendor for IT and Knowledge Management
software. Long-standing partnerships connect USU with market leaders
in all areas of the economy. USU solutions enable them to apply the
added value of IT, to become more flexible, to save costs and to
minimize business risks. USU was founded in 1977 and is headquartered
in Germany.

With Valuemation®, USU offers a powerful and feature-rich integrated
suite of tools for Business Service Management all from one source.
This modular suite, which is recognized by leading international
analysts, received the international ITIL v3 certification from
PinkVERIFYTM. Customers use the USU KnowledgeCenter technology either
in the form of an integrated research and navigation system or as a
portal solution to activate all of an organization´s knowledge.

Further information is available at www.usu-ag.com

end of announcement euro adhoc
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ots Originaltext: USU Software AG
Im Internet recherchierbar: http://www.presseportal.de

Further inquiry note:

Gerick Thomas

Branche: Software
ISIN: DE000A0BVU28
WKN: A0BVU2
Index: CDAX, Prime All Share, Technologie All Share
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