USU Partners with Tideway Systems to Provide Complete BSM Solution

Valuemation CMDB now enhanced with Tideway Systems’ automated
infrastructure mapping for Business Service Management

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Möglingen, London (euro adhoc) - USU, an international provider of
Business Service Management (BSM) solutions, announced it is
partnering with Tideway Systems, a recognized leader in Application
Dependency Mapping (ADM),to provide customers a single source for
comprehensive, ITIL-compliant Business Service Management. The OEM
agreement allows USU to integrate Tideway Foundation into its
Valuemation product line, enhancing the features of its Configuration
Management Database (CMDB). The solution will enable enterprises to
automatically scan, map and load physical and virtual server
topologies into the Valuemation CMDB, eliminating the need for manual
entry of configuration data. Foundation discovers all hardware
devices on a network and the software components installed on them,
making the reciprocal dependencies between IT applications and
business processes transparent. Advanced dependency visualizations
highlight the impact that technical components have on business
services, making troubleshooting easier and improving service cost
calculations.

Given today´s highly complex IT infrastructures and the increasing
use of change management processes, ADM is a key factor in
implementing a BSM strategy. Even those enterprises that have already
implemented an IT Service Management (ITSM) system will benefit from
the optimum data quality provided by automatic detection of
interrelationships between IT components and applications, as well as
the significantly reduced effort required to detect and map these
dependencies. Customers can thus increase their flexibility to act
knowledgably and effectively, be able to resolve emerging problems
faster and monitor their business activities in a more effective,
sustained manner, minimizing IT risks and thus risks to their
business.

"Such automation of processes is fundamental for our CMDB solution.
Now, with integrated discovery and dependency mapping, we´ve closed
the last coverage gap in our CMDB. We see a huge market potential, at
home and abroad, for this kind of fundamental feature in Business
Service Management," stated Peter Stanjeck, in charge of USU product
strategy.

"Tideway and USU provide the market with a complete, single solution
for automatic discovery of both packaged and custom applications,
including the critical dependencies between them. Our partnership
will deliver fast time to value and ensure our customers can be
confident in the quality of the crucial data used to populate their
CMDB and drive effective BSM," said Peter Grant, who owns global
field operations for Tideway.

end of announcement euro adhoc
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ots Originaltext: USU Software AG
Im Internet recherchierbar: http://www.presseportal.de

Further inquiry note:

Gerick Thomas

Branche: Software
ISIN: DE000A0BVU28
WKN: A0BVU2
Index: CDAX, Prime All Share, Technologie All Share
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