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EANS-News: ITIL Certification for USU KnowledgeCenter 5.4

Geschrieben am 01-02-2012

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Corporate news transmitted by euro adhoc. The issuer/originator is solely
responsible for the content of this announcement.
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Company Information/Certification

Möglingen (euro adhoc) - USU AG, a provider of solutions for IT
service and knowledge management, has successfully passed an
examination of its conformance with the ITIL process for knowledge
management. Based on a comprehensive product review of USU
KnowledgeCenter 5.4, the expert examiners at Glenfis AG were able to
verify its in-depth compliance with the principles behind the ITIL
guidelines and its implementation of ITIL best practices. USU
KnowledgeCenter 5.4 is available as an in-house installation or
outsourced as SaaS.

Glenfis AG is a licensed assessor and partner of the APM Group (APMG)
for Europe. The APM Group Ltd is a leading accreditation,
certification and examination body with worldwide recognition. As
part of its strategic partnership with the British Office of
Government Commerce (OGC) the APM Group also issues licenses granting
the use of OGC trademarks, which include the one for ITIL. The IT
Infrastructure Library (ITIL) is a collection of best practices that
describe the most effective approaches to IT service management and
represent the de facto international standard in this area.

Furthermore, the nine core IT service management processes recently
added to the USU software suite Valuemation 4.2 also meet the strict
international accreditation guidelines of the APM Group (APMG). In
2009, Pink Elephant, the American provider of ITIL consulting and
certification services, had already awarded the coveted ITIL seal of
approval to the previous versions of both USU product lines,
confirming their fullest compliance with ITIL v2 and ITIL v3
standards.

"We´re very pleased to have received this certification from
independent experts, for this verified compatibility with the ITIL
standard gives our existing and potential customers security and
peace of mind when it comes to their critical business processes,"
stated Gerald Lamatsch, Member of the Board at USU AG.

This press release is also available for download at
http://www.usu-knowledgecenter.com and http://www.usu-ag.com

About USU AG.

Founded in 1977, USU offers strategies, consulting, software
solutions and services for achieving comprehensive integration of
knowledge and experience into business workflows and applications
within organizations. Market leaders from every sector of the
international economy create transparency with USU applications,
while also becoming more competitive, cutting costs and reducing
their risks. With its three business areas, USU is Europe´s largest
provider of IT and knowledge management solutions.

With its Valuemation® product line, USU offers a high-quality
portfolio for supporting IT Management and Service Management, one
whose merits have been recognized by leading market analysts around
the world. This modular, highly integrated suite covers all
disciplines for achieving ITIL®-compliant Business Service
Management. With it, our customers can obtain a comprehensive
overview of their IT processes and IT infrastructure, allowing them
to transparently chart, track, allocate and actively manage their IT
costs.

With KnowledgeCenter technology, customers can activate and leverage
all the knowledge resources within their organizations. This broad,
comprehensive application bundles all the various communications and
information channels on one central platform. With the support of
intelligent knowledge bases from USU, call and service centers
efficiently provide accurate, individualized answers to over 25
million inquiries per year.

By developing and maintaining complex, customer-specific
applications, USU experts can combine user-requested features,
sector-specific knowledge and technological expertise to create
individual, customized solutions. Our core competencies also include
process and system integration based on service-oriented architecture
(SOA) as well as deployment of knowledge and employee portals, from
initial planning to ultimate placement in service.

USU AG is a subsidiary of USU Software AG (ISIN DE 000A0BVU28), which
is listed in the Prime Segment of the German Stock Exchange (DAX) in
Frankfurt. For further information, please go to:
http://www.usu-ag.com

Further inquiry note:
Gerick Thomas

end of announcement euro adhoc
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company: USU Software AG
Spitalhof
D-71696 Möglingen
phone: +49 (0)7141 4867 0
FAX: +49 (0)7141 4867 20
mail: investor@usu-software.de
WWW: http://www.usu-software.de
sector: Software
ISIN: DE000A0BVU28
indexes: CDAX, Prime All Share, Technology All Share
stockmarkets: free trade: Hannover, Berlin, München, Hamburg, Düsseldorf,
regulated dealing: Stuttgart, regulated dealing/prime standard:
Frankfurt
language: English


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