Kontoeröffnung Dialog
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Guten Morgen, mein Name ist
Mr. X, wie kann ich Ihnen weiterhelfen?
Hello, my name is Mr. Y. I´m from South Africa. Can you speak English?
Yes, of
course. What can I do for you?
I
want to open a current account, where I can receive my salery.
Have you
allready haerd anything about our types of accounts?
No, I haven´t heard anything about them.
Here is our
brouchure. Have a closer look at it! Sorry, but we haven´t any English ones.
That doesn´t matter. I think with your help I´ll get it.
What does the word Vollmacht means?
The legal form
is power of attorney, but we say authority for per pro signatory. The person you
have authorized can withdraw money, receive statements or for example can
overdraw your account.
Is
he an account holder like me?
No, you are
still the sole account holder. Nobody but you can authorize another person or
close the account. An account with two or more holders, who have equal rights is
called a join account. If you are interested, we can arrange it for you.
No
thank you. I want to be the sole account holder. What do you need for opening my
account?
At first I
need some personal details, your passport and your proof of legal resident´s.
Here you are.
Thank you. Is
Mr. Y your fullname?
Yes, Mr. Y is my full name.
Where do you
live?
I
live in (any adress)
And where did
you live prevously?
I
lived prevously in South Africa.
Where were you
born?
I
was born in Johannesborg.
O.K Now I only
have to enter your personal details into the computer, then all you have to do
is sign the application form.
Why do you need a specimen signature?
It´s for
comparison. Everytime we receive any order you´ve written, we have to examine
your signature on it, to make sure it´s genuine. That way the bank can prevent
an unauthorized person from withdrawing money from your account. It´s really for
your own protection!!
Would you mind
signing here again, please?
It´s all O.K. I sign.
Good by, have
an nice Day.
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