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Kontoeröffnung Dialog

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Guten Morgen, mein Name ist Mr. X, wie kann ich Ihnen weiterhelfen?

Hello, my name is Mr. Y. I´m from South Africa. Can you speak English?

Yes, of course. What can I do for you?

I want to open a current account, where I can receive my salery.

Have you allready haerd anything about our types of accounts?

No, I haven´t heard anything about them.

Here is our brouchure. Have a closer look at it! Sorry, but we haven´t any English ones.

That doesn´t matter. I think with your help I´ll get it.

What does the word Vollmacht means?

The legal form is power of attorney, but we say authority for per pro signatory. The person you have authorized can withdraw money, receive statements or for example can overdraw your account.

Is he an account holder like me?

No, you are still the sole account holder. Nobody but you can authorize another person or close the account. An account with two or more holders, who have equal rights is called a join account. If you are interested, we can arrange it for you.

No thank you. I want to be the sole account holder. What do you need for opening my account?

At first I need some personal details, your passport and your proof of legal resident´s.

Here you are.

Thank you. Is Mr. Y your fullname?

Yes, Mr. Y is my full name.

Where do you live?

I live in (any adress)

And where did you live prevously?

I lived prevously in South Africa.

Where were you born?

I was born in Johannesborg.

O.K Now I only have to enter your personal details into the computer, then all you have to do is sign the application form.

Why do you need a specimen signature?

It´s for comparison. Everytime we receive any order you´ve written, we have to examine your signature on it, to make sure it´s genuine. That way the bank can prevent an unauthorized person from withdrawing money from your account. It´s really for your own protection!!

Would you mind signing here again, please?

It´s all O.K. I sign.

Good by, have an nice Day.









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